Can Loyalty Programs Boost your Conversion Rates?
Conversion rate optimization can be almost anything from how often a customer shops at your store to how they engage with your social media channels. Loyalty programs and conversion rate optimization go together as they increase engagement and retention and they encourage brand advocacy.
4 Things you should Understand about your Customer Service Team
As you already know, people are complicated. Psychology and business are a lot alike at their core as they both seek to explore and understand people’s needs, wants, choices and behaviors. Customers are more likely to remember is the direct positive or negative interaction they have with your company. As a result, your customer service team is established as the front face of your company!
Improve Customer Loyalty with your Pricing Strategies
Customer loyalty can be perceived as a puzzle. Different components, such as quality of product, prices, support, incentives, packaging etc., construe customer loyalty as well as customer retention. Nonetheless, among all these components, pricing and pricing strategies play an important role.
6 things your business should do when you lose a customer
Inevitably, no matter how much effort you have made especially in the customer care department of your business, sometimes you will lose a customer, and even though that hurts it is normal as well. However, there are 6 things you should do when you lose a customer! Just keep reading!
7 Psychological Pricing Strategies for e-Commerce Retailers
Online shoppers have an irresistible tendency to respond to certain types of online prices and this is the so called psychological pricing. While determining such strategies it is wise to first understand psychological pricing and how our minds perceive prices. Let’s go through all the psychological pricing strategies that are used in e-commerce to trigger consumers’ purchase intentions.
Is your customer loyalty program effective?
Perhaps the most important component to Customer Loyalty programs is measuring their effectiveness. A Forrester report found that 30% of companies pointed out that measuring the results of a loyalty program is one of the greatest challenges they face. To overcome this challenge, companies need to identify specific KPIs.
8 Types of Customer Loyalty Programs!
Customer Loyalty Programs take a lot of different forms. Some businesses decide to use only one model, while others may combine two or more! We hope that this article will be of value to you and help you choose the best type of customer loyalty program that corresponds to your business needs and customers.
The 4 steps you should take while creating a Customer Loyalty Program
There are 4 basic steps that every business should follow when creating a customer loyalty program. We also have some great tips for you... all you have to do is read this article!
6 Competitive Pricing Tactics any e-Commerce Company should use
Competitive e-commerce pricing is not based only on undercutting competitor prices and price-matching. Here you will find 6 wonderful strategies that can help you leave competition far behind by acting fast and using competitor price monitoring technologies.