ENABLING

CUSTOMER

CENTRICITY

ENABLING

CUSTOMER

CENTRICITY

one customer at a time, one employee at a time

Book a Demo

WHAT

WE DO

We help you understand how good service you provide at each touchpoint and help your customer facing teams do what drives customer recovery and positive word of mouth

WHAT

WE DO

We help you understand how good service you provide at each touchpoint and help your customer facing teams do what drives customer recovery and positive word of mouth

OUR SUCCESS IN NUMBERS & BRANDS

 

300+
on board e-businesses
14m
valuable customer answers
3x
response rate than simple surveys
35%
engagement rate

SUCCESS

STORIES.

Humanized marketing has worked for our customers.

Successful e-businesses have used our humanized marketing platform to create strong bonds with customers and they made it!

ASK

ASK

  • Ready-to-ask questions
  • Credible feedback from real customers
  • Across all phases of customer journey
  • Continuous and Holistic feedback

UNDER

STAND

UNDER

STAND

  • Integrated industry benchmarking mechanism
  • Custom questions
  • Matching feedback with orders
  • Export of feedback-based customer lists

LEVER

AGE

LEVER

AGE

  • Humanized marketing automations
  • Positive feedback campaigning mechanisms
  • Automated unhappy customer alerts
  • Unhappy customers' recovery
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More!