OUR 3-STEP APPROACH: ASK, UNDERSTAND AND LEVERAGE

ASK

ASK

Ask your visitors & customers to evaluate your e-business

/ omnichannel commerce throughout their journey, before

- during - after the transaction.

Our feedback mechanisms respect your visitors 

& are proven to work  positively towards purchase intention.

Feedback questions are also relevant lead to up to

45% response rates! Ask about your customer's experience!

INCLUDES ASKING

UNDER

STAND

INCLUDES ASKING

UNDER

STAND

Behind each piece of feedback you can find

an order ID & a human person, your customer.

Through e-satisfaction's real-time dashboard, you can

identify who says what & dive deeper in your customers'

feedback to understand what they really want.

By understanding & Comparing you can steadily work to

improve the experience you provide!

INCLUDES ASKING & UNDERSTANDING

LEVER

AGE

INCLUDES ASKING & UNDERSTANDING

LEVER

AGE

Here comes the human marketing to help you take off!

Knowing for every one of your customers who is happy or have a

complaint, you can easily trigger automated campaigns and

mechanisms to recover the unhappy or retain the happy ones.

Automated Humanized Marketing Automations like refer-a-friend,

alerts and callback requests will help you leverage the power of your

customers!

Choose the plan that

includes the features you want!