Ask your visitors & customers to evaluate your e-business
/ omnichannel commerce throughout their journey, before
- during - after the transaction.
Our feedback mechanisms respect your visitors
& are proven to work positively towards purchase intention.
Feedback questions are also relevant lead to up to
45% response rates! Ask about your customer's experience!
Behind each piece of feedback you can find
an order ID & a human person, your customer.
Through e-satisfaction's real-time dashboard, you can
identify who says what & dive deeper in your customers'
feedback to understand what they really want.
By understanding & Comparing you can steadily work to
improve the experience you provide!
Here comes the human marketing to help you take off!
Knowing for every one of your customers who is happy or have a
complaint, you can easily trigger automated campaigns and
mechanisms to recover the unhappy or retain the happy ones.
Automated Humanized Marketing Automations like refer-a-friend,
alerts and callback requests will help you leverage the power of your
Choose the plan that
includes the features you want!