ADJUSTABLE COST FOR ALL GROWING BUSINESSES. START SMALL, GO BIG! WE WARN YOU, IT IS ADDICTIVE!
Ask
29€ /response
279€ /response
  • Ready-to-ask questions
  • Credible feedback from real customers
  • Across all phases of customer journey
  • Continuous and Holistic feedback
Ask
69€ /response
662€ /response
  • Ready-to-ask questions
  • Credible feedback from real customers
  • Across all phases of customer journey
  • Continuous and Holistic feedback
  • Ready-to-ask questions
  • Credible feedback from real customers
  • Across all phases of customer journey
  • Continuous and Holistic feedback
Understand
Everything in Ask +
  • Real time, easy to understand data
  • You vs Market benchmarking mechanism
  • Custom questions
  • Correlate order id with answer to identify who said what
  • e-satisfaction's API
Leverage
Everything in Ask & Understand +
  • Humanized marketing automations
  • Automated campaigns to empower your ambassadors
  • Customer recovery campaign automations
  • Highly effective awareness campaign mechanisms
  • Alerts for customers that need attention
  • Customer Experience Badge
Less than 3.000 Responses
0.65€ /response
free
Less than 3.000 Responses
  • You want to get a first glimpse of what you can do with feedback. Buy as many credits as you like and get started with managing the voice of your customers. We warn you, it is addictive...
3.000 to 5.999 Responses
0.45€ /response
free
3.000 to 5.999 Responses
  • It looks like you have some traction and you like feedback. Scale up to benefit from a better price and (most importantly) the love of your customers delivered directly to you!
6.000 to 9.999 responses
0.35€ /response
free
6.000 to 9.999 responses
  • Great! It seems like you are really into some serious feedback. Get in touch, let it scale and enjoy the growth your customers have to offer!
10.000 to 29.999 responses
0.25€ /response
free
10.000 to 29.999 responses
Understand
179€ /response
1718€ /response
Everything in Ask +
  • Real time, easy to understand data
  • You vs Market benchmarking mechanism
  • Custom questions
  • Correlate order id with answer to identify who said what
  • e-satisfaction's API
Leverage
289€ /response
2774€ /response
Everything in Ask & Understand +
  • Humanized marketing automations
  • Automated campaigns to empower your ambassadors
  • Customer recovery campaign automations
  • Highly effective awareness campaign mechanisms
  • Alerts for customers that need attention
  • Customer Experience Badge
Understand
89€ /response
854€ /response
Everything in Ask +
  • Real time, easy to understand data
  • You vs Market benchmarking mechanism
  • Custom questions
  • Correlate order id with answer to identify who said what
  • e-satisfaction's API
Leverage
159€ /response
1526€ /response
Everything in Ask & Understand +
  • Humanized marketing automations
  • Automated campaigns to empower your ambassadors
  • Customer recovery campaign automations
  • Highly effective awareness campaign mechanisms
  • Alerts for customers that need attention
  • Customer Experience Badge
Out of the box questionnaires. No need to think what to ask, when to ask, how to ask
Unlimited use of the integrated industry benchmark mechanism
Unlimited use of e-satisfaction.com Customer Experience Badge