WHAT
WE DO
We help you understand how good service you provide at each touchpoint and help your customer facing teams do what drives customer recovery and positive word of mouth
WHAT
WE DO
We help you understand how good service you provide at each touchpoint and help your customer facing teams do what drives customer recovery and positive word of mouth
OUR SUCCESS IN NUMBERS & BRANDS
300+
on board e-businesses
14m
valuable customer answers
3x
response rate than simple surveys
35%
engagement rate
SUCCESS
STORIES.
Humanized marketing has worked for our customers.
Successful e-businesses have used our humanized marketing platform to create strong bonds with customers and they made it!
ASK
ASK
- Ready-to-ask questions
- Credible feedback from real customers
- Across all phases of customer journey
- Continuous and Holistic feedback
UNDER
STAND
UNDER
STAND
- Integrated industry benchmarking mechanism
- Custom questions
- Matching feedback with orders
- Export of feedback-based customer lists
LEVER
AGE
LEVER
AGE
- Humanized marketing automations
- Positive feedback campaigning mechanisms
- Automated unhappy customer alerts
- Unhappy customers' recovery