A bit of background story
Our founding team comes from areas of Consumer Research, Marketing & University sectors and has a common belief. That behind its transaction there is a human being, that thinks – feels & wants to be respected. We think that biggest property of a company is the opinion of its customers & the biggest opportunity of every company is to do something with that… Then e-Satisfaction.com was born.
Our Vision
Our vision is definite and simple. We want to make e-business customer centric. We are passionate to help e-businesses learn how customers feel, inspire them to act based on customer feedback, encourage them to invest on true customer needs to become profitable.
Our Work is characterized by:
CREDIBILITY in our word
We develop trustworthy & proven methods of grabbing & leveraging customers’ feeling.
PASSION for humanity
We do whatever it takes to make the customers of our Clients & our people happy.
EVOLUTION continuously
We thrive to seek excellence, never settle and surpass our limits of knowledge & imagination.
Our Solution
E-Satisfaction is a credible and easy way to ask your customers what you can do better, understand their answers and leverage this feedback to recover or retain them!
Awards
![](https://www.e-satisfaction.com/wp-content/uploads/2016/11/he_award_logo_big1-e1479986583574.png)
![](https://www.e-satisfaction.com/wp-content/uploads/2016/12/imageedit_14_5664155546.png)
Evolution Awards 2017
Gold Winners
Use of New Research Tools & Methodologies
![](https://www.e-satisfaction.com/wp-content/uploads/2016/11/lighthouse_evolution_awards_optimized-1024x5501-e1479985696377.png)
Evolution Awards 2016
Gold Winners
Use of New Research Tools & Methodologies
![](https://www.e-satisfaction.com/wp-content/uploads/2016/10/evolution1.png)
Evolution Awards 2014
Silver Winners
New digital services and new business models
![](https://www.e-satisfaction.com/wp-content/uploads/2016/10/award-2.png)
Member of the THI team
in SXSW Interactive in Texas