Customer Retention: Easier than ever with e-satisfaction
How can you respond promtly to customer complaints? Use e-satisfaction's automated e-mail alerts feature to manage complaints quickly and in a personalized manner.
4 ways to increase your customer’s lifetime value!
Customer lifetime value is one of the most important metrics of your business. Discover 4 easy and quick ways to increase your customer's lifetime value!
What is Humanized Marketing?
Humanized Marketing; the new wave every e-business should ride! Personalize your marketing with e-satisfaction's Humanized Marketing Automations based on your customer's feedback.
Praktiker uses e-satisfaction to understand where online visitors come from!
Praktiker got more than 17.000 responses from its visitors and made clear estimates on the effectiveness of their marketing budget, while using e-satisfaction's custom questions mechanism.
3 Tips to enhance the value of your Black Friday Sales
Black Friday is at the corner!! Here are 3 useful tips that will help you enhance the value of your Black Friday sales while using e-satisfaction's features!!
Win Customer Trust!
While working with more than 140 e-Business and constanlty trying to provide them the optimal customer experience, we launched the Customer Satisfaction Badge where e-Business are able to promote that they do keep their promise for outstanding service!!!
On line Pharmacies: They lose customers mainly due to bad Customer Service according to e-satisfaction.com
The online pharmacy industry has been experiencing a vast growth over the past few months, as many consumers transfer their purchases on line. However, according to data collected through e-satisfaction.com from 23 online pharmacies & more than 58.000 user experiences, disappointed customers that will not buy again from a store, state that bad […]
E-satisfaction now available for Mobile-Friendly sites!
In many e-businesses the smartphone traffic has already surpassed 30% of the total traffic and seems to grow rapidly. The m-commerce world is magic but at the same time has many dark areas for the marketers about the way users behave and feel. Therefore many e-Commerce Managers & CRM executives do not have a detailed view in […]
e-satisfaction used by more than 100 e-businesses!
E-businesses try to deal with the competitive online market by developing customer experience based strategies rendering this way e-satisfaction as one of the best solutions due to its ease of use and credibility gaining the trust of more than 100 e-shops!