Customer Feedback: 3 Insights you shouldn’t miss!
Customer feedback can strengthen customer relations and improve overall business performance, helping an e-Business address problems which could undermine loyalty and lead to unsatisfying experiences.
The 3 secrets of customer centric marketers in the Age of the Customer
Would you spend 200$ to sell a $20 pair of socks? What if the sock shopper collects expensive sneaker shoes and would refer you to his network?
3 easy ways to make e-satisfaction’s Customer Experience Badge work for you
We give you a big applause for keeping your promise of providing an outstanding customer experience! Here are 3 easy ways to make e-satisfaction's Customer Experience Badge work for you and get you more customers.
Want useful analytics? Switch to metrics!
We live in a time where data is everywhere and tons of them pass through our eyes every day, making it difficult to measure performance and success. So, which metrics should you track to identify the level of your e-Business success and get on a direct flight to your goals?
Customer Retention: Easier than ever with e-satisfaction
How can you respond promtly to customer complaints? Use e-satisfaction's automated e-mail alerts feature to manage complaints quickly and in a personalized manner.
What is Humanized Marketing?
Humanized Marketing; the new wave every e-business should ride! Personalize your marketing with e-satisfaction's Humanized Marketing Automations based on your customer's feedback.
e-satisfaction is entering the Cypriot market
In the 9th e-Commerce Conference, in Cyprus, e-satisfaction presented to dozens of companies how they can develop and increase customer loyalty through Humanized Marketing. e-satisfaction in also entering the Cypriot market with two valuable collaborations!
Praktiker uses e-satisfaction to understand where online visitors come from!
Praktiker got more than 17.000 responses from its visitors and made clear estimates on the effectiveness of their marketing budget, while using e-satisfaction's custom questions mechanism.
4 ways to increase your customer’s lifetime value!
Customer lifetime value is one of the most important metrics of your business. Discover 4 easy and quick ways to increase your customer's lifetime value!