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What is Humanized Marketing?

Humanized Marketing; the new wave every e-business should ride! Personalize your marketing with e-satuisfaction's Humanized Marketing Automations based on your customer's feedback.
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Experts Talk

How to Create Engaging Visuals

Useful tips on how to make the perfect visual to engage your customers and make them click where you want them to click!  
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Features

Praktiker uses e-satisfaction to understand where online visitors come from!

Praktiker got more than 17.000 responses from its visitors and made clear estimates on the effectiveness of their marketing budget, while using e-satisfaction's custom questions mechanism.
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Experts Talk

3 Tips to enhance the value of your Black Friday Sales

Black Friday is at the corner!! Here are 3 useful tips that will help you enhance the value of your Black Friday sales while using e-satisfaction's features!!
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News

Win Customer Trust!

While working with more than 140 e-Business and constanlty trying to provide them the optimal customer experience, we launched the Customer Satisfaction Badge where e-Business are able to promote that they do keep their promise for outstanding service!!!
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Stories

On line Pharmacies: They lose customers mainly due to bad Customer Service according to e-satisfaction.com

The online pharmacy industry has been experiencing a vast growth over the past few months, as many consumers transfer their purchases on line. However, according to data collected through e-satisfaction.com from 23 online pharmacies & more than 58.000 user experiences, disappointed customers that will not buy again from a store, state that bad […]
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Features

E-satisfaction now available for Mobile-Friendly sites!

In many e-businesses the smartphone traffic has already surpassed 30% of the total traffic and seems to grow rapidly. The m-commerce world is magic but at the same time has many dark areas for the marketers about the way users behave and feel. Therefore many e-Commerce Managers & CRM executives do not have a detailed view in […]
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News

e-satisfaction used by more than 100 e-businesses!

E-businesses try to deal with the competitive online market by developing customer experience based strategies rendering this way e-satisfaction as one of the best solutions due to its ease of use and credibility gaining the trust of more than 100 e-shops!
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Stories

How to Increase Revenue From your Loyal Customers

It took 50 days for Maison Marasil to have 118 new orders and 3% revenue increase by using e-satisfaction's Refer a Friend mechanism and without spending extra money on a referral program.
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Experts Talk

NPS: Must Have Metric for Every e-shop!

What's your Net Promoter Score? How likely is that your visitors and customers would recommend your e-Business to a friend or colleague?
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