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Features

Praktiker uses e-satisfaction to understand where online visitors come from!

Praktiker got more than 17.000 responses from its visitors and made clear estimates on the effectiveness of their marketing budget, while using e-satisfaction's custom questions mechanism.
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Experts Talk

3 Tips to enhance the value of your Black Friday Sales

Black Friday is at the corner!! Here are 3 useful tips that will help you enhance the value of your Black Friday sales while using e-satisfaction's features!!
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News

Win Customer Trust!

While working with more than 140 e-Business and constanlty trying to provide them the optimal customer experience, we launched the Customer Satisfaction Badge where e-Business are able to promote that they do keep their promise for outstanding service!!!
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Stories

On line Pharmacies: They lose customers mainly due to bad Customer Service according to e-satisfaction.com

The on line pharmacy industry has been experiencing a vast growth over the past few months, as many consumers transfer their purchases on line. However, according to data collected through e-satisfaction.com from 23 on line pharmacies & more than 58.000 user experiences, disappointed customers that will not buy again from a store, state that bad […]
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Features

E-satisfaction now available for Mobile-Friendly sites!

In many e-businesses the smartphone traffic has already surpassed 30% of the total traffic and seems to grow rapidly. The m-commerce world is magic but at the same time has many dark areas for the marketers about the way users behave and feel. Therefore many e-Commerce Managers & CRM executives do not have a detailed view in […]
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